Experience

Career timeline.

Fourteen years in enterprise delivery — now learning and building in AI, machine learning, and mobile products.

7 roles · Currently Assistant Manager, IT

AI in production

Airport Authority Hong Kong

Assistant Manager, IT

Mar 2025 – Present · Hong Kong

Product design and vendor delivery for an LLM-based monitoring agent (Power Automate + Dynatrace API + ServiceNow) that automated monthly health reporting for 63 production systems — preparation cut from about 4 hours to 20 minutes per system.
Ran a 10-week agentic AI proof of concept (capacity-planning and report agents) — owned requirements, data cleansing, and the security check; manual query time fell by about 80% in testing.
Architectural assessments of Microsoft ecosystem vendors — API capabilities, security protocols, scalability limits.
Supporting end-to-end technical delivery of a new Insurance System; data migration from legacy mainframes to cloud workflows.

Automation consulting

Technical Consulting & AI Automation

Sept 2024 – Feb 2025 · Hong Kong

Delivered requirements discovery, workflow design, automation prototypes, build oversight, and handover for SME and startup clients using Python, n8n, and LLM integrations.

Edge & serverless delivery

Engineering Project Manager (Specialized Consultant)

Oct 2022 – Sept 2024 · Hong Kong

Worked on the docserverless project — moved numerical computation from server-side to edge user devices.
Partnered with Engineering Leads on iWork backend serverless migration; facilitated architectural reviews and dependency mapping.
Helped unblock API dependency risks between CoreML, UI Engineering, and QA for WWDC releases.

Integration architecture

Business & Integration Architecture Specialist

Aug 2021 – Sept 2022 · Hong Kong

Translated business requirements into technical user stories and defined API contracts (Swagger), reducing integration rework by 20%.
Shifted two mobile development squads from feature factory to value-driven architectural approach.

Event-driven messaging

IT Solutions Analyst (Horse Racing)

May 2019 – July 2021 · Hong Kong

Worked on Solace migration — moved core infrastructure from traditional REST APIs toward event-based messaging for real-time odds and high-concurrency betting.
Conducted feasibility studies for high-volume solutions; analyzed latency vs throughput trade-offs.
Defined technical specs for Critical Information Dissemination APIs with strict security key protocols.

E-commerce rollout

Senior Business Analyst (eLab)

Oct 2018 – May 2019 · Hong Kong

Supported technical rollout of Watsons Vietnam flagship e-commerce site (watsons.vn) and mobile app.
Technical gatekeeper for production — coordinated APAC deployments during high-traffic campaigns.

Mobile product ownership

Product Owner / Assistant Digital Manager

Nov 2012 – Sept 2018 · Hong Kong

Product ownership on Cathay Pacific Mobile App — MAU ~10,000 → ~120,000 (12x); defined XML/JSON structures integrating mobile frontend with legacy PSS.
Helped revamp NotiFLY — migrated legacy notification system toward a modern messaging architecture.